The Travel Factory Blog

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We Want To Be Your Travel Agent!!!

We Want To Be Your Travel Agent!!!

Way back the first of March we tooted the travel agents horn, especially when talking about shopping in the Big Country.  A couple of weeks ago one of the travel magazines I subscribe to, TravelAgent, had a column on a similar theme….”reasons to use a travel agent”.  I thought that using some of the editors suggestions would be a good tip for my Travel Factory listeners and readers today.

Recognizing that you have googled “Mexico vacation,” and come up with 17.8 million responses.  Need a little help in editing and navigating those choices?  That’s where an experienced travel agent can give you advice and sell you a product that suits your needs and pocketbook…..and that advice and expertise doesn’t cost you a dime.

Did you really mean to spend your honeymoon at that resort where the one tiny swimming pool was filled all day long with dozens of screaming children?  An experienced travel agent can advise you on several adult-only properties that cater to the honeymoon experience.

How about the time you really needed a restful vacation, and you ended up in New Orleans during Mardi Gras and someone threw up on your shoes?  An experienced travel agent is aware of the emphasis during the year in certain cities and can advise when is the best time to visit a locale.

I suppose contacting the Attorney General to resolve the fact that the Internet site has billed your credit card three times instead of once is the only route to take at this point.  Since you did not use an experienced travel agent for this transaction, the travel agent’s hands are tied in trying to resolve the issue.

My boyfriend bought this ticket from another agent in another town, but I need to change it because of changing circumstances.  The local travel agent cannot help if they did not issue the ticket.  The agency who issued the ticket or the airline in question are the only ones who have the authority to assist in changes to an issued ticket.

How many hours where you on hold with the airline when your flight was cancelled.  This travel agency has bailed out many clients by advising them of alternatives to their predicament, and because we made the reservations, can reissue the tickets if/when changes are made.

I made my reservations through an on-line site, but where do I go when I get to the hotel and they say I don’t have reservations?  If you’ve made reservations with this experienced agency, you can call us at any time, even at 10:30PM, to help resolve the problem….and in many cases, with very satisfactory results.

That’s just a few of the reasons we still insist on being wise in planning your travel or vacation trip and use your local travel professional who has your best interests at heart.  The agency in Abilene is The Travel Factory at 4150 Southwest Drive, Ste. 120, or call at 698-1421 or 800-760-4040; website is

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Friday May 29, 2020