Have you noticed that the “bigs” keep getting bigger? The banks are merging, the tech companies are merging, law offices are merging, and would you believe. . .it’s a disease that is rampant in the travel and hospitality business.
I’m not certain for sure when it started, but the airlines have been merging for several years now so that we really have only four major airlines in the United States that transport about 80% of the flying public: American, United, Delta, and Southwest. And you would think that they would all work together to enhance service to the traveling public……think again!! Southwest is getting into the “big” act lately by letting it be known that in the not to distant future they will be charging for luggage too; it’s become such an economic boom to the other three, the opportunity to “get in line” will just be too tempting.