The Travel Factory Blog

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The Travel Factory employs 4 full time agents with 100 years total experience in the travel industry. Our agents specialize in cruise, tour and resort vacations as well as corporate incentive and school groups. Our mission is to provide the best, most courteous, most detailed, most informative service. Our slogan, "Building vacations to your specifications" says it all.

"If You Think Airline Fees Are Refundable, Think Again"

"If You Think Airline Fees Are Refundable, Think Again"

That headline is copied from a column in the Dallas Morning News written by the “Travel Troubleshooter”,Christopher Elliott.  He was responding to a question by a reader who had to cancel an airline flight because his traveling companion became too seriously ill to travel.

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