Did you read about the lady who, when she called what she thought was a particular airline to inquire about an air itinerary, was told by the agent that he needed her credit card in order to get a price? WHOA!!!! That’s a warning sign!!!...and one of my tips for the day. Do not give your credit card to anyone unless you are ready to purchase a ticket, tour, or cruise at the amount agreed upon.
Well, what happened to the lady? She got a surprise in the mail a few days later; an air itinerary that showed that her card had been charged for a ticket. In trying to get a refund, she got hold of an agent in an off-shore call center that she could not understand and encountered the typical web of policies and practices that make it almost impossible to receive a refund from that airline.
Again, my tip for the day is to keep your credit card in your pocket until you are satisfied with what you want; better still, see the professional agents at The Travel Factory, where we will look you in the eye and show you what you have purchased.
I’m thinking that everybody in America must have a piece of black luggage in their closet. If you are standing around a luggage carousel in the airport or in the luggage room at a cruise port, I would be willing to bet that 70% of those bags are black.
Well, how do you identify yours? Make sure you have an identifying bag tag on it with your name, address, and phone number. Some folks even put their calling card or an envelope with their important information INSIDE the luggage. Then, tie a colored, multi-colored, or other identifying ribbon or string on one or all of the handles. . . and then remember what color yours is, because other people are doing the same thing. Some folks even strap a multicolored belt around their case to help in identification when they get to their destination.
I still say it is a miracle when your luggage arrives with you, considering all the hands it has to go through. So, get your black bag and be happy!! And, here’s the tip, don’t leave the airport if your bag doesn’t show up without reporting to the airline representative in the baggage claim area. You’ll be delayed but file a claim right then.
A concern that we encounter more than we want to is when we get a call about some outlandish travel opportunity that someone has received by phone from some company they have never heard of, and they want our advice about the quality of their offer. 99-100% of the time, these deals that sound too good to be true are just that, too good to be true. My tip is, the best way to stay out of travel scams way is to just tell the caller that you always use your favorite travel agent at The Travel Factory, and just wish them well and hang up. Don’t linger. That way, you will really be the BIG WINNER!!
We’re easily reached at 698-1421 or toll-free 800-760-4040, or do what a client called me about today, go to our website www.thetravelfactoryabilene.com.