The heritage of this agency started back in the late forties when the airline industry was just getting off the ground. Mrs. Ruth Gay who initiated the travel agency business back then was focused primarily on ocean travel, but air travel was beginning to make a little headway.
When I started in the business in 1976, travel agents were appreciated and loved because we were the lifeblood of the airlines business, 'course it was the phone and Official Airline Guide operation back then. To show their appreciation, the airlines paid the travel agencies a commission for selling and servicing their (our) customers.
